New Virus Alert

On Monday, your Daystar Direct cyber security service sent out its weekly CyberheistNews email with a warning about a new phishing attack. This is a nasty new approach that has compromised local businesses. We felt it important to reinforce the sophistication of this attack and encourage you to increase security awareness within your organization.

Hackers are using a sophisticated approach to trick users into installing a Trojan virus. The email appears legitimate, coming from an existing email thread. Know what to look for to protect yourself and your business. Please read on and share with all your users.

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With high profile hacks and security exploits dominating the news landscape lately, it’s impossible to discount the growing importance of cyber security services. While it might be tempting to pass these concerns off as the domain of Fortune 500 companies and the military industrial complex, that couldn’t be further from the truth: we’re seeing small to medium sized businesses targeted by hackers with greater concentration and frequency – specifically because security and training have historically been sidelined in these organizations

What follows is a high-level breakdown of how Daystar, as a small cyber security services provide , mitigates contemporary security concerns by implementing three pillars of security: technology, process, and policy. While the technology pillar addresses security via traditional ‘techie’ means, you may be surprised to find that the other two pillars depend heavily on you, the – business owners, decision makers, and managers. Daystar spearheads the initial design and implementation of process and policy, but their ultimate efficacy comes down to how well we work together to communicate and maintain these safeguards. Although this is not meant to be an exhaustive text on managing IT security, it should help to frame your business for exactly how we approach such an important and daunting topic.

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We talk to a lot of businesses. Not surprisingly, one of the topics that most often comes up is security. Many understand, and to some level accept, that their data is at risk and will likely be compromised in some manner at some point. They may try to minimize these risks by taking precautionary measures, but they understand there is always a risk. However, data breaches are so prevalent today that we run the risk of becoming complacent, feeling that they are somewhat inescapable. This often leads to security risks going unaddressed.

Another reason that these vulnerabilities persist is because some small and midsized businesses truly believe they are immune or completely protected from cyberattacks. A significant data breach seems so unlikely in the moment and it’s easier and more cost-effective to focus on core business initiatives.

In discussing security concerns with area businesses, we’ve found some common reasons businesses cite for not addressing security concerns.

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Whether you’re a large corporation, a mid-sized organization, a small business, or even a solo entrepreneur, most businesses rely on some technical expertise to set up, repair, or maintain their technology. The types of IT services you need to support your business, regardless of its size or sophistication, break down into 3 different models:

  1. Internal IT
  2. Outsourced: time and materials (T&M)
  3. Outsourced: managed IT services

Each model has its own advantages and drawbacks. There is no one-size-fits-all solution, but by understanding what each model entails and comparing it to what your business needs are, you can determine what is right for you.

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It’s all happening!  You’ve finally signed onto managed IT services, and you are preparing for the transition. What steps can you take to make the shift to managed remote IT support as seamless as possible? How do you prepare your team for the change? As Daystar’s network administrator responsible for onboarding new managed clients, these are questions I’m regularly faced with, and helping our clients settle into their new services is always a priority. Read on for some guiding principles that will set your team  up for success with your new IT provider.

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Maybe you have worked with the same IT provider for some time. Perhaps, you handle IT yourself or task one of your employees with the responsibility. Regardless, you’re wondering if your current support is right for your business. The process of making a change may seem intimidating, but could the benefits make it worthwhile?

Often, there is no one reason a business decides it’s time to change IT providers, but rather a variety of contributing factors. It’s not always clear if the time is right. However, there are some general indicators that may help.

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Most businesses depend on information technology in their daily operations. When working properly, technology can propel business growth and success. But sometimes things go wrong. When that happens, technology quickly becomes a disturbance or even an outright barrier to success.

In our work with various small to midsized businesses (SMBs), Daystar has identified some common IT challenges businesses encounter in order to provide guidance on how to tackle them.
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Technology. It’s a word that conjures up any number of specific things. Some people think of the iPhone they’re currently holding or the laptop in their bag, while others see programming code or bits and bytes. Still others envision their smart TVs, wireless cameras, or smart light bulbs. And for some office mates, it is the printer that’s currently jammed…again.

Technology is varied and dynamic, as are the people who support it. And as it becomes more pervasive and complex, you need the right expert to install, maintain, and service it. Just as you wouldn’t hire your mechanic to repair your washing machine, you also shouldn’t expect your website developer to install your laptop onto the company network. However, as technology becomes more intertwined, it’s not always easy to know who is the expert in which field.

Amid the frustration of a laptop blue screen or your email not working properly, your only thought is to find someone who can fix it. But not knowing who to reach out to can compound your problems.

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New Virus Alert

You may have seen the news over the past day regarding the Petya virus. Please know that we are researching this new cyberattack and following developments. Although how it infects its victims is not entirely clear this early in the outbreak, we remind all users to be vigilant when surfing the Internet and opening email.

If you receive a suspicious email, please delete it immediately. Do not forward suspicious messages to other users as this may result in them clicking on a malicious link. 

What we know so far:

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New Virus Alert

We have come across a new piece of malware that targets infected users’ information on established banking and shopping sites. This nasty virus is brand new; we are actively working with several security vendors to identify how it originates and how to eradicate it. Although not all information is readily available at the moment, we wanted to notify you immediately.

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