Managed IT services done differently.
Goal AchievementTechnology should have a purpose – a goal. It should grow your business, protect your assets, and facilitate your operations. Daystar Direct is a proactive managed technology services platform designed to align with your business to produce results. Employing a proven and tested process, Direct delivers real value to business operations, productivity, and security.
Proactive IT ManagementYour network will be actively managed by Daystar engineers to ensure optimal performance and security. Direct plans offer proactive IT management for a flat monthly fee. Rest assured knowing that your network is expertly managed with no surprise costs. Take the hassle of managing your technology infrastructure off your plate so you can focus on what’s important… your business.
SupportUnlimited IT support inclusive of systems optimization, remote and onsite support, maintenance, network security, data backups, etc.
AlignmentA dedicated virtual CIO provides strategic direction and aligns technology planning with business goals to propel future growth.
MetricsMonthly reporting delivers ongoing visibility and the ability to identify trends, challenges, and opportunities. Periodic alignment reviews provide an additional level of strategic IT measurement.
SecurityDaystar Secure goes further to minimize risk and protect your business. In addition to technical security controls, your plan includes customized security policies and employee security training tied to simulated cyberattack testing.
ProcurementMake smart IT investments with knowledgeable and cost-effective procurement services, inventory lifecycle planning, and warranty tracking.
Budgets & GoalsKnow what to expect with comprehensive IT budgeting and technology goal planning.
In-depth Technical ReviewYour dedicated Daystar network administrator will perform an in-depth technical review of your environment twice per year. This comprehensive inspection will provide updated documentation, trend identification, and standards and best practices compliance.
Business Alignment ReviewFollowing your biannual technical review, you will also receive a complete Business Technology Alignment review. Your dedicated DCIO (Daystar CIO) will analyze the results of your technical review and align those with your business goals and strategic technology plan. Your DCIO will come onsite to review the reporting, strategic budgeting, and alignment findings to make sure you are in the know and on the right path to accomplish your goals.
In addition to the in-depth reviews, your network administrator will perform periodic check-ins to provide more consistent performance oversight. The administrator will work closely with the support team to review any potential trends and identify any potential issues or opportunities.