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Get More Out Of Your IT Performance Metrics

Our Partnerships and Certifications

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Clients trust us for our services

We’d love to tell you about our work, but we’d rather show you.
5stars

Daystar is an exceptional MSP that consistently delivers top-notch service. Their team always does a great job and cares deeply about solving the problems at hand. Not only are they incredible at what they do, but they also prioritize cybersecurity and adhere to ITAR requirements. Their dedication, expertise, and attention to detail ensure that our systems run smoothly while maintaining compliance with strict regulations. Additionally, Daystar understands that lower price is not always the best thing, emphasizing quality and reliability in their services. Their commitment to customer satisfaction and security is truly commendable. I highly recommend Daystar for anyone in need of reliable IT support.

Dave Abare

Manufacturing

5stars

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

5stars

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

5stars

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

5stars

Daystar offers an incredible service and their response to problems is second to none.

Jeffrey Childers

Atlas-Heritage Title

5stars

As usual, patient and very helpful explaining the issue and "calming my fears"! I also appreciate that I never feel rushed and am encouraged to ask as many questions as I need

Nancy Littlefield

Webster at Rye

5stars

These guys are always awesome!

Sandra Griffin

Raiche & Company

5stars

As always - prompt and good service!

Barbara Pasquale

CP Management

5stars

A++ Fast and easy to work with. Very knowledgeable!

Brendan Morris

The Centennial Hotel

5stars

Great service as always!

Carolyn Beland

Hay Creek Hotels

5stars

So personable, helpful, and patient. Thank you!

Melissa Cooper

Rhyland Hotel

5stars

Daystar has great employees, they are very friendly, knowledgeable and helpful.

Theresa Painter

Oil & Gas

5stars

Fantastic company to work with. They are always ready to assist.

Linda Larson

Larson Tax Service

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Good Businesses Run On Metrics

Let Daystar Direct take the guesswork out of growing your company.

Supercharge Your Growth

Data is the driving force behind your business.

Getting where you want to be as a company starts by having a clearer picture of where you are now. Daystar Direct builds IT performance metrics, analysis and documentation into every level of the support process. This gives you the visibility and insight you need to make more informed IT decisions.

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IT Performance 1

Providing You With Complete Support

Giving you guidance to help you grow.

From your dedicated Help Desk and Centralized Services to your Strategic Alignment Team and Client Relations, your entire Daystar Direct team gives you the metrics and documentation you need to reach your goals. Successful businesses aren’t lucky — they’re data-driven.

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IT Performance 2

Frequently Asked Questions

How much time are we spending addressing technical issues each month?

Time is money, especially when it comes to IT issues. It’s not just the cost to fix the problem, but the hit to your productivity. Whether it’s complete downtime or an employee who can’t work on a certain task, every minute spent resolving technical issues eats into your profits.

How many urgent or emergency technical problems did we have in the past year?

If you constantly have urgent technical issues, it may be a sign that your network is not stable. If this is the case, there’s a larger problem that needs to be addressed.

What are the biggest sources of technical problems for my business?

Is it email issues? A line-of-business application? Password resets? Cloud file sharing access? If you’re not tracking the types of technical problems your team has, you can’t know where to dedicate resources to fix them.

How often should I review my business’ technology performance?

If you work with a managed IT services provider, they should be continuously reviewing your network performance, maintenance, and security controls. We review statuses with our clients monthly and conduct formal reviews with them biannually to provide visibility and transparency.
Case Study Cover - 3
How Daystar Helped a New England Retailer Cut IT Workload by 75%
A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.
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Case Study Cover - 4
Daystar Helped a Financial Services Firm Improve Compliance
A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.
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Technology can be your best friend or your worst enemy.
We make sure it’s your best friend.