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GET PROACTIVE IT SUPPORT SERVICES

Comprehensive IT support from network management and managed security protection, to remote help desk and expert onsite support

Our Partnerships and Certifications

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Clients trust us for our services

We’d love to tell you about our work, but we’d rather show you.
5stars

Daystar is an exceptional MSP that consistently delivers top-notch service. Their team always does a great job and cares deeply about solving the problems at hand. Not only are they incredible at what they do, but they also prioritize cybersecurity and adhere to ITAR requirements. Their dedication, expertise, and attention to detail ensure that our systems run smoothly while maintaining compliance with strict regulations. Additionally, Daystar understands that lower price is not always the best thing, emphasizing quality and reliability in their services. Their commitment to customer satisfaction and security is truly commendable. I highly recommend Daystar for anyone in need of reliable IT support.

Dave Abare

Manufacturing

5stars

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

5stars

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

5stars

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

5stars

Daystar offers an incredible service and their response to problems is second to none.

Jeffrey Childers

Atlas-Heritage Title

5stars

As usual, patient and very helpful explaining the issue and "calming my fears"! I also appreciate that I never feel rushed and am encouraged to ask as many questions as I need

Nancy Littlefield

Webster at Rye

5stars

These guys are always awesome!

Sandra Griffin

Raiche & Company

5stars

As always - prompt and good service!

Barbara Pasquale

CP Management

5stars

A++ Fast and easy to work with. Very knowledgeable!

Brendan Morris

The Centennial Hotel

5stars

Great service as always!

Carolyn Beland

Hay Creek Hotels

5stars

So personable, helpful, and patient. Thank you!

Melissa Cooper

Rhyland Hotel

5stars

Daystar has great employees, they are very friendly, knowledgeable and helpful.

Theresa Painter

Oil & Gas

5stars

Fantastic company to work with. They are always ready to assist.

Linda Larson

Larson Tax Service
Centralized Services
Help Desk
Onsite Support

Powering Your Productivity with Professional IT Support Services

Our experienced systems engineers and network technicians provide you with IT support services and employee support so you can get more done.

The Role of Centralized IT Support

Our Centralized Services put a stop to disruptions.

With fewer interruptions for your employees and stronger data security, your teams can accomplish more.  From network monitoring and fully managed data backups to firewall maintenance and malware protection, our IT support specialists guard your company’s time and your files.  The goal of our Centralized Services is to ensure that your systems are secure and operational and to prevent problems before they start.

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IT Support 1

Your All-in-one IT Support Solution

Get comprehensive help desk support.

Use Daystar Connect to quickly get answers to your questions on the phone, by email or through our online portal. This is an easy way to make sure your employees have everything they need to thrive in their role. When you need more than remote support, our onsite engineers will come to your office to provide direct support to your network or teams. This comes in handy for hardware installations and training for new employees.

Get Help
IT Support 2

Need More Than Standard Tech Support?

We’ve got those covered, too.

Sometimes you’ll have special IT needs that don’t fall under the Daystar Direct plan. Not to worry! Our Project Team can manage these additional IT projects for you. From office moves to Office 365 implementations, email migrations, and much more, we’ll ensure everything is performed successfully.  From start to finish, we’ll provide documented timelines, share progress updates with you, and conduct follow-up testing to ensure everything is running as it should.

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Frequently Asked Questions about Our IT Support Services

How do I prevent technology issues from slowing my people down?

Daystar’s IT support services proactively maintain and update your business’ technology to keep systems running at optimum levels, ensuring your team and their work are fully supported.

Why do the same technical problems keep coming back?

If you are currently using a break/fix IT support model, you may never get to the root cause of an IT issue. With IT support services, we use network monitoring and technical alignment reviews to identify trends and resolve root issues, ensuring a more proactive approach than traditional break/fix models.

How do I make sure all of my vendors are on the same page?

Today’s businesses have multiple technology and communications vendors - from line-of-business software providers, to telecommunications services, to network support, and more. We serve as your business’ technology liaison to ensure all of your vendors are working together for the benefit of your business.

How do I help my people take advantage of the tools they have?

We help you make sure you get the most out of your IT investment with end user training and follow up. Our solutions experts will train your people on new technology installations to make sure they are operational and productive. And, if we uncover trends in your IT support requests, we can set up customized training on the areas that are causing trouble for your team.

Why does my IT support always cost more than I thought it would?

Setting expectations, tracking support status, and continuous communication are Daystar project management pillars. With comprehensive project management, your IT support will be on time and on budget.
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How Daystar Helped a New England Retailer Cut IT Workload by 75%
A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.
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Daystar Helped a Financial Services Firm Improve Compliance
A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.
Read More

Streamline Your IT Support: Connect for a Personalized Strategy Session

Technology can be your best friend or your worst enemy.
We make sure it’s your best friend.

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LOCATION 121 Shattuck Way Suite 10
Newington, NH 03801 Support: (603) 766-5924
Sales: (888) 507-8067

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Daystar is a managed IT services provider and business technology integrator serving businesses and organizations in the tri-state area throughout New Hampshire, Maine, and Massachusetts.

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