Experience day-to-day excellence with our computer support specialists, ensuring cost-effective, seamless IT operations.
Choose cost-effective, reliable computer support from specialists who streamline your daily IT needs.
Why choose Daystar for IT Support?
What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.
Index Packaging has been a client of Daystar for many years. They are always quick to help with IT problems we are experiencing and eager to provide long term solutions to keep us running at peak efficiency. Thank you!
As a non-profit agency we work hard to make ends meet, and Daystar helps us do that each and every day. They educate us and help us be a better consumer of technology. It makes such a difference having them at the table as we consider the best options to improve our operational effectiveness and efficiency.
6 City Center Portland, Suite #204, Portland, ME 04101, United States
(888) 507-8067Immediate Help for Complex Issues
Experience the ease of immediate support for your computer systems, available through phone, email or via an online portal.
Engage with dedicated support technicians who utilize a proactive approach to prevent issues before they impact your operations.
Benefit from a support structure that reacts quickly and anticipates your needs, ensuring minimal disruption and maintaining continuous system performance.
With a track record of reducing technical issues by 50% in just six months, you can trust our service that prioritizes your uptime and productivity.
Hands-On Technical Assistance When You Need It
Access immediate, hands-on assistance for your hardware and software needs directly at your location.
Expert technicians adept in IT service management are ready to tackle any operating system challenges, ensuring minimal disruption to your daily operations.
You’ll benefit from a personalized approach that considers your business's uniqueness. Get the expertise right at your doorstep, and keep your systems at peak performance always.
Tailored Support for Every User and Device
Your company's productivity hinges on every computer and mobile device operating flawlessly. Trust in our IT support professionals who manage 1,558 end users and 2,157 devices with precision and care.
This service is designed to ensure that all your hardware and software receive expert attention, resolving issues quickly to keep your operations smooth and your team productive.
With targeted support for every computer user, downtime is minimized, and efficiency is maximized, allowing you to focus on growing your business without technical interruptions.
Proactive Solutions, Faster Resolutions
Each issue, whether raised via our ticket portal, email, or phone, receives prompt attention based on defined urgency levels.
Our helpdesk team addresses immediate concerns and actively works to anticipate and mitigate future issues through weekly trend analysis.
This proactive approach ensures that each client’s unique system configurations are thoroughly understood and swiftly acted upon, minimizing downtime and enhancing productivity.
Experience compassionate support that understands the pressures of IT challenges, making every interaction as stress-free as possible.
Ensure Business Continuity with Expert Strategies
Stay ahead of the curve with an IT strategy developed to align precisely with your long-term business objectives.
Each roadmap is built around your operation's core needs, ensuring that every technological investment and upgrade effectively drives your business forward.
Through careful planning and expert insights, anticipate and navigate the complexities of technology trends, maintaining a competitive edge.
Your strategic plan is not just about managing technology—it's about harnessing it as a dynamic tool for growth and innovation.
Experience the difference with IT support that goes beyond just fixing problems. Here, it starts with a comprehensive understanding of your specific needs, articulated through detailed discussions with our vCIO.
The journey continues with our onboarding team and client success manager crafting a customized IT strategy during an in-person meeting, ensuring it aligns perfectly with your business goals.
As your trusted partner, we provide unlimited support, becoming an integral part of your team.
We proactively manage your technology to enhance your operations and secure your data, ensuring our solutions solve problems and propel your business forward.
Ensure continuous operation with Daystar's 24/7 IT support services.
Our experts conduct meticulous technical reviews encompassing a 225+ point business alignment checklist.
Each review meticulously tracks and optimizes your technical configurations, aligning them seamlessly with evolving business practices and objectives.
Periodic ticket auditing and trend analysis further refine our approach, leading to continuous improvements in support services.
This systematic alignment ensures your network performs reliably and remains robust under business conditions.
Enjoy unparalleled flexibility in IT support with our thumbs-up guarantee: absolutely no ironclad contracts to lock you in.
This commitment allows you to adapt your IT services as your business evolves, ensuring you only pay for what you need when you need it.
The focus here is on providing value and building trust, allowing you to scale services up or down without the pressure of long-term commitments.
This approach aligns with your company's changing needs and ensures that IT support is always a boon to your operations, never a burden.
Our IT support services provide comprehensive coverage for all your technical needs.
From proactive monitoring to on-site and remote assistance, we ensure your systems operate seamlessly.
Expect quick resolutions courtesy of our skilled technicians, who understand your specific requirements. With our commitment to quality, your IT infrastructure will support and drive your business goals efficiently.
We pride ourselves on our rapid response times. Our dedicated help desk is structured to address and escalate your concerns swiftly.
Clients can expect fast responses aligned with defined SLAs to ensure minimal disruption to your operations.
Our efficient processes and skilled team are always ready to tackle any issue, ensuring your business continuity.
Yes, we offer customized IT support packages through our managed IT support platform, Daystar Direct. This platform has been carefully designed to deliver the operational stability and security that all modern businesses require.
While the core platform remains consistent, we customize it to fit your organization's specific size and needs. Additionally, our business IT consulting and strategic IT guidance are completely tailored to each client's unique needs.
Our IT support stands out due to our client-centric approach and our commitment to transparency and communication.
Unlike many providers, we don't outsource our help desk; our in-house experts handle all inquiries.
This ensures consistent, high-quality service and a deep understanding of your IT environment and business needs.
Absolutely. Our infrastructure and team are optimized to support high-demand businesses effectively. With capabilities to manage extensive networks and complex IT environments, we ensure reliability and scalability.
Our proactive strategies are designed to anticipate and mitigate issues before they affect your operations, providing a stable and secure IT framework for your business growth.
LOCATION
121 Shattuck Way Suite 10
Newington, NH 03801
Support: (603) 766-5924
Sales: (888) 507-8067
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