Get More Out Of Your Metrics

Use numbers to better evaluate your business.

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Good Businesses Run On Metrics

Let Daystar Direct take the guesswork out of growing your company.

Supercharge Your Growth

Data is the driving force behind your business.

Getting where you want to be as a company starts by having a clearer picture of where you are now. Daystar Direct builds IT performance metrics, analysis and documentation into every level of the support process. This gives you the visibility and insight you need to make more informed IT decisions.

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IT Performance 1

Providing You With Complete Support

Giving you guidance to help you grow.

From your dedicated Help Desk and Centralized Services to your Strategic Alignment Team and Client Relations, your entire Daystar Direct team gives you the metrics and documentation you need to reach your goals. Successful businesses aren’t lucky — they’re data-driven.

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IT Performance 2

Frequently Asked Questions

How much time are we spending addressing technical issues each month?

Time is money, especially when it comes to IT issues. It’s not just the cost to fix the problem, but the hit to your productivity. Whether it’s complete downtime or an employee who can’t work on a certain task, every minute spent resolving technical issues eats into your profits.

How many urgent or emergency technical problems did we have in the past year?

If you constantly have urgent technical issues, it may be a sign that your network is not stable. If this is the case, there’s a larger problem that needs to be addressed.

What are the biggest sources of technical problems for my business?

Is it email issues? A line-of-business application? Password resets? Cloud file sharing access? If you’re not tracking the types of technical problems your team has, you can’t know where to dedicate resources to fix them.

How often should I review my business’ technology performance?

If you work with a managed IT services provider, they should be continuously reviewing your network performance, maintenance, and security controls. We review statuses with our clients monthly and conduct formal reviews with them biannually to provide visibility and transparency.

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Technology can be your best friend or your worst enemy.
We make sure it’s your best friend.