Application Managed Services

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

Routine System Administration

Keeping Your Applications Running Smoothly

Daystar's routine system administration ensures your applications are always secure, up to date, and operating at peak performance. Our team manages regular application patching, monitors integrations with other software, and maintains an accurate inventory of your applications and their dependencies.

Proactive version and release management for all apps
Automated deployment of critical updates and security patches
Continuous compatibility checks for ISV and business-critical integrations
Service health reviews and audits
Transparent reporting on application status and incident trends

Data Management

End-to-End Data Lifecycle Management

Our data management services keep your application data accurate, secure, and compliant throughout its entire lifecycle. We handle everything from data migration and cleansing to retention and secure archiving.

Seamless import/export of business and customer data
Automated data cleansing for improved accuracy and usability
Regulatory-compliant archiving and retention policies
Secure storage architecture with granular access controls
Routine audits to ensure compliance with business and industry requirements

Application Monitoring

In-Depth Performance and Reliability Monitoring

Daystar delivers comprehensive oversight of application performance, combining real-time monitoring with advanced analytics to ensure reliability and user satisfaction.

Continuous monitoring of user sessions and workflows
Automated batch job supervision and error detection
Integrated database health checks and optimization
Monitoring of API integrations and third-party connections
Actionable alerts and proactive remediation of potential issues

Environment Monitoring & Management

Comprehensive Environment and Infrastructure Oversight

We provide holistic monitoring of every environment your application touches-development, testing, staging, and production-to ensure seamless performance across your entire technology stack.

Environment-specific performance and health monitoring
Deep analytics for SQL/database queries and infrastructure utilization
Continuous tracking of application health metrics and KPIs
Rapid identification and resolution of infrastructure bottlenecks
Integrated documentation for total environment visibility

Governance and Change Management

Effortless Governance and Change Management

Daystar simplifies transitions to new application environments with a focus on security, compliance, and user adoption. We expertly manage access controls, regulatory requirements, and training so your team can get the most from your technology-fast.

Role-based access setup and management
End-to-end compliance configuration and documentation
User onboarding and training for new applications
Change management support to minimize disruption
Ongoing support and optimization post-transition

Application Modernization

Modernizing Applications for the Future

Future-proof your business applications with Daystar's modernization services. We align your application strategy with the latest in cloud, automation, and artificial intelligence to drive innovation and resilience.

Assessment and planning for application modernization
Seamless migration to cloud or hybrid environments
Integration of AI/ML and automation for smarter workflows
Continuous process optimization and innovation
Secure, scalable, and compliant modernization roadmaps

Unlock Value with Proactive Application Management

The increasing complexity of today's IT environments means that maintaining application performance, security, and compliance can consume the majority of your IT resources. Studies show that over 65% of IT budgets are dedicated to simply keeping systems running.

Daystar's application managed services shift your focus from reactive maintenance to strategic IT enablement. We deliver a value-driven approach that integrates application management with ongoing optimization, cybersecurity, and business alignment, ensuring your technology always serves your goals-not the other way around.

Reduce operational overhead and free up internal resources
Maximize ROI with a platform designed for continuous improvement
Benefit from a single, accountable partner for all your application needs
Access expert guidance and transparent reporting
Drive real business outcomes, not just technical uptime

Strategic Transitions, Lasting Impact

Transitioning applications from development to production-and keeping them running optimally-requires more than technical know-how; it demands strategic vision and process discipline.

Daystar's structured onboarding and technical alignment services ensure that every transition is smooth, reliable, and future-focused. Our experts guide you through the entire lifecycle, from initial deployment to ongoing updates and enhancements.

Strategic onboarding for minimal disruption
Technical reviews to align apps with business objectives
Continuous process improvement for lasting impact
Comprehensive documentation for transparency and control
Long-term partnership focused on your success

Drive Innovation and Optimize Your Business

Staying ahead in a rapidly evolving digital landscape requires both innovation and operational excellence. Daystar's application managed services offer a flexible, process-driven foundation for continuous improvement and business optimization.

Customizable services tailored to your organization's needs
Expert advisory support for technology selection and integration
Proactive issue prevention and root-cause analysis
Comprehensive monitoring and reporting for full visibility
Seamless integration with cloud, on-premises, and hybrid environments

With Daystar, you gain a dedicated partner committed to helping you optimize your technology investment and drive innovation across your business.

How Daystar Helped a New England Retailer Cut IT Workload by 75%

A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.

Daystar Helped a Financial Services Firm Improve Compliance

A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.

What are application managed services, and how can they benefit my business?

Application managed services from Daystar deliver complete support for your business-critical software, allowing your team to focus on growth while we handle the operational details.

Our process-driven approach ensures every application is proactively managed, updated, and secured, maximizing uptime and reducing risk.

With Daystar, you gain a trusted partner that combines technical alignment, managed optimization, and cybersecurity in one platform-guaranteeing reliable performance and seamless user experiences every day.

Comprehensive oversight for all business applications
Regular updates and proactive maintenance
Security integrated at every layer
Expert troubleshooting and rapid incident resolution
Strategic planning and IT budgeting included

How do application managed services ensure system uptime and reliability?

Daystar's application managed services ensure high system uptime and reliability through a combination of proactive monitoring, standardized processes, and a dedicated team of technology experts.

24/7 remote monitoring and management (RMM) to identify and address issues before they impact users
Regular performance optimization and technical alignment reviews to keep systems operating at peak efficiency
Automatic updates and patch management to close vulnerabilities and maintain compliance
Strategic technology alignment that adapts to your evolving business needs
Comprehensive documentation and trend analysis to anticipate and prevent recurring issues

Our approach delivers peace of mind, allowing your business to operate without interruption or uncertainty.

What kind of technical support can I expect with application managed services?

With Daystar's application managed services, you can expect responsive and compassionate technical support delivered by a team that knows your environment inside and out.

Unlimited help desk access with fast response times
Support for end users, administrators, and IT teams
Advanced troubleshooting for complex application and integration issues
Incident response aligned with defined SLAs and escalation procedures
Ongoing ticket analysis to identify and eliminate root causes, not just symptoms

Our professionals become an extension of your team, ensuring you are never left waiting or feeling like just another account number.

How do application managed services enhance service scalability for growing businesses?

Daystar's application managed services platform is designed for seamless scalability, ensuring your applications and IT support grow with your business.

Flexible resource allocation to accommodate seasonal spikes or rapid growth
Cloud integration and hybrid support for expanding workloads
Modular service options that adapt as your technology landscape evolves
No need for costly infrastructure investment-scale up or down as needed
Strategic technology planning and lifecycle management support your long-term goals

This adaptability removes barriers to innovation and ensures your team can rely on high-performance applications at every stage of growth.

Can application managed services help in reducing IT costs and improving cost-efficiency?

Yes, Daystar's application managed services are designed to drive down costs while increasing operational efficiency.

Eliminate the expense and complexity of maintaining a large in-house IT staff
Benefit from predictable monthly costs with no hidden fees
Reduce downtime and productivity losses with proactive management
Leverage vendor relationships and purchasing power for best pricing on upgrades and software
Convert unpredictable capital expenses into manageable operating expenses, freeing resources for business innovation

This approach empowers your organization to achieve more with less-without sacrificing quality, security, or flexibility.

Application Managed Services

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Routine System Administration

Data Management

Application Monitoring

Environment Monitoring & Management

Governance and Change Management

Application Modernization

Proven IT Partner

Unlock Value with Proactive Application Management

Strategic Transitions, Lasting Impact

Seamless Support for Teams of Any Size

Drive Innovation and Optimize Your Business

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