Server Admin & Support Services

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

Hardware and Software Support

Comprehensive Component Care

Our hardware and software support covers every aspect of your server environment, ensuring performance and continuity for all mission-critical systems.

Comprehensive management for Windows Server, Linux, and virtualization platforms.
Routine maintenance, patching, and upgrades for both hardware and software.
End-to-end lifecycle management, from procurement to retirement.
Asset inventory and warranty tracking to maximize long-term value.
Proactive troubleshooting and root-cause analysis for all server components.

End-User Assistance

Empowering Every User

Empower your team with fast, efficient end-user support for all server-related issues.

24/7 help desk for resolving user access, permissions, and connectivity challenges.
Guidance and support for file sharing, collaboration tools, and business applications.
Remote and on-site troubleshooting to minimize workflow interruptions.
Clear communication and ticket tracking for transparency and accountability.
Regular user training on best practices for security and productivity.

Server Security

Safeguarding Your Server Assets

Protect your server assets with layered security and continuous vigilance.

Managed firewall, intrusion detection, and endpoint security tailored to your environment.
Timely application of security patches and vendor updates.
Continuous vulnerability scanning and compliance-focused audits.
Multi-factor authentication (MFA), access controls, and strict password policies.
Employee cybersecurity awareness training and simulated phishing campaigns.

24/7 Monitoring and Support

Around-the-Clock Server Vigilance

Enjoy total peace of mind with our 24/7 server monitoring and support services.

Real-time health checks and alerting for all server platforms.
Immediate response to incidents and emerging threats.
Dedicated Network Operations Center (NOC) ensures rapid resolution-day or night.
Escalation protocols for complex or critical issues.
Monthly reporting and analytics for ongoing improvement.

Server Deployments

Smooth and Seamless Server Setups

Experience seamless server deployments and migrations managed by our expert team.

Structured onboarding process for new servers or environments.
Minimal disruption to daily operations during transitions.
Rigorous pre-deployment planning and post-deployment validation.
Collaboration with your internal team or third-party vendors as needed.
Comprehensive documentation and knowledge transfer after deployment.

Cloud Support

Elevating Your Cloud Experience

Maximize your infrastructure with expert cloud support and integration services.

Cloud readiness assessments and strategic planning for cloud migration.
Implementation and support for public, private, and hybrid cloud environments.
Cloud security, data backup, and disaster recovery solutions.
Ongoing optimization for scalability, performance, and cost-efficiency.
Expert guidance on SaaS, IaaS, and PaaS platforms to meet your evolving needs.

Elevate Your Server Operations to Unprecedented Heights

Your servers are mission-critical, and at Daystar, we safeguard their performance and security with our holistic server admin and support services.

Proactive monitoring and maintenance eliminate downtime and keep your systems running at peak efficiency.
Every client receives our full managed IT platform-no partial plans or upcharges for security or optimization.
Our process-driven onboarding ensures a seamless transition, so you get up and running quickly and reliably.
Technical alignment reviews and ticket trend analysis continuously improve your environment.
Rely on true end-to-end support that lets you focus on what matters most-your business.

Resolve Issues Fast With 24/7 Monitoring and Support

With Daystar, you gain access to a team of server specialists dedicated to proactive support and rapid issue resolution.

24/7/365 monitoring and response keeps your business protected around the clock.
Internal help desk and escalation engineers solve issues fast, never relying on third-party vendors.
Weekly analysis of support tickets drives ongoing improvements and minimizes repeat problems.
Transparent ticket portal and clear communication ensure you always know the status of your environment.
Enjoy peace of mind knowing your servers are supported by experts who truly care about your success.

Supporting Most Server Environments

Daystar's server administration encompasses all major server platforms, delivering robust security and optimized performance for your digital backbone.

Support for Windows Server, Linux, Active Directory, virtualization, and more.
Managed cybersecurity stack including firewalls, antivirus, and endpoint protection.
Comprehensive backup and disaster recovery services prevent data loss and ensure business continuity.
Asset inventory management and lifecycle tracking for all server equipment.
Regular technical reviews and documentation keep your environment aligned with best practices and evolving business needs.

How Daystar Helped a New England Retailer Cut IT Workload by 75%

A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.

Daystar Helped a Financial Services Firm Improve Compliance

A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.

How can Daystar's Server Admin & Support Services benefit my business?

Daystar's Server Admin & Support Services provide the foundation your business needs for seamless IT operations. Our unified managed IT platform ensures that every client benefits from proactive server administration, comprehensive monitoring, and consistent security controls.

Reduce downtime with proactive maintenance and rapid remediation of potential issues.
Streamline operations by letting our experts handle updates, patches, and troubleshooting.
Experience reliable server performance, supported by 24/7 monitoring and response.
Leverage our process-driven approach for consistent, quality-driven results across your server environment.
Free your internal resources to focus on business initiatives, knowing your servers are in expert hands.

What sets Daystar apart in terms of server administration and support?

Daystar stands out with a complete end-to-end managed IT solution designed for consistency, security, and client satisfaction. Unlike providers with confusing service tiers, every client receives our full suite of server administration and support-no compromises.

Dedicated in-house team with deep technical expertise and industry certifications.
Process-driven delivery for predictable, high-quality outcomes.
Strategic alignment and vCIO guidance to ensure your server infrastructure supports business goals.
Personalized, boutique-level service-never feel like a small fish in a big pond.
Transparent communication and regular technical reviews for ongoing improvement.

Can Daystar handle server issues round the clock?

Absolutely. Daystar delivers true 24/7/365 server monitoring and support as part of our managed IT platform. Our Network Operations Center (NOC) and Centralized Services team keep watch around the clock to anticipate and resolve issues before they impact your business.

Continuous system health monitoring for all critical servers and infrastructure.
Immediate alerts and rapid response to server issues-day or night.
Help Desk services from our internal team, never outsourced.
Escalation engineers available for complex troubleshooting.
All support activities documented and tracked for maximum transparency.

What measures do you take for server security?

Server security is a core component of every service we provide. Daystar applies a multi-layered, best-practice approach to ensure your servers are protected against modern threats.

Managed firewalls, intrusion detection, and endpoint security for all servers.
Timely patch management and security updates as part of routine maintenance.
Ongoing vulnerability assessments and compliance reviews.
Multi-factor authentication (MFA) and strict access controls.
Continuous staff training, simulated phishing, and security awareness programs for your organization.

How do you handle server backup and recovery?

Data integrity and business continuity are always top of mind at Daystar. Our backup and disaster recovery solutions are built into your managed services plan, ensuring your critical server data is protected and recoverable.

Automated, regular backups to secure local and cloud environments.
Recovery Point and Recovery Time Objectives (RPO/RTO) tailored to your business requirements.
Routine testing of backup and restoration processes for reliability.
Comprehensive documentation and lifecycle tracking for all server assets.
Expert support to restore operations swiftly in the event of server failure or data loss.

Server Administration & Support Solutions

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Hear What Our Clients Say

End-to-End Server Administration

Hardware and Software Support

End-User Assistance

Server Security

24/7 Monitoring and Support

Server Deployments

Cloud Support

Why Choose Daystar for Server Admin & Support?

Elevate Your Server Operations to Unprecedented Heights

Resolve Issues Fast With 24/7 Monitoring and Support

Keep Your Servers Running Smoothly

Supporting Most Server Environments

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