Server Admin & Support Services

Daystar is an exceptional MSP that consistently delivers top-notch service. Their team always does a great job and cares deeply about solving the problems at hand. Not only are they incredible at what they do, but they also prioritize cybersecurity and adhere to ITAR requirements. Their dedication, expertise, and attention to detail ensure that our systems run smoothly while maintaining compliance with strict regulations. Additionally, Daystar understands that lower price is not always the best thing, emphasizing quality and reliability in their services. Their commitment to customer satisfaction and security is truly commendable. I highly recommend Daystar for anyone in need of reliable IT support.

Dave Abare

Manufacturing

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

Daystar offers an incredible service and their response to problems is second to none.

Jeffrey Childers

Atlas-Heritage Title

As usual, patient and very helpful explaining the issue and "calming my fears"! I also appreciate that I never feel rushed and am encouraged to ask as many questions as I need

Nancy Littlefield

Webster at Rye

These guys are always awesome!

Sandra Griffin

Raiche & Company

As always - prompt and good service!

Barbara Pasquale

CP Management

A++ Fast and easy to work with. Very knowledgeable!

Brendan Morris

The Centennial Hotel

Great service as always!

Carolyn Beland

Hay Creek Hotels

So personable, helpful, and patient. Thank you!

Melissa Cooper

Rhyland Hotel

Daystar has great employees, they are very friendly, knowledgeable and helpful.

Theresa Painter

Oil & Gas

Fantastic company to work with. They are always ready to assist.

Linda Larson

Larson Tax Service

Hardware and Software Support

Comprehensive Component Care

Our hardware and software support covers every aspect of your server environment, ensuring performance and continuity for all mission-critical systems.

Comprehensive management for Windows Server, Linux, and virtualization platforms.
Routine maintenance, patching, and upgrades for both hardware and software.
End-to-end lifecycle management, from procurement to retirement.
Asset inventory and warranty tracking to maximize long-term value.
Proactive troubleshooting and root-cause analysis for all server components.

End-User Assistance

Empowering Every User

Empower your team with fast, efficient end-user support for all server-related issues.

24/7 help desk for resolving user access, permissions, and connectivity challenges.
Guidance and support for file sharing, collaboration tools, and business applications.
Remote and on-site troubleshooting to minimize workflow interruptions.
Clear communication and ticket tracking for transparency and accountability.
Regular user training on best practices for security and productivity.

Server Security

Safeguarding Your Server Assets

Protect your server assets with layered security and continuous vigilance.

Managed firewall, intrusion detection, and endpoint security tailored to your environment.
Timely application of security patches and vendor updates.
Continuous vulnerability scanning and compliance-focused audits.
Multi-factor authentication (MFA), access controls, and strict password policies.
Employee cybersecurity awareness training and simulated phishing campaigns.

24/7 Monitoring and Support

Around-the-Clock Server Vigilance

Enjoy total peace of mind with our 24/7 server monitoring and support services.

Real-time health checks and alerting for all server platforms.
Immediate response to incidents and emerging threats.
Dedicated Network Operations Center (NOC) ensures rapid resolution-day or night.
Escalation protocols for complex or critical issues.
Monthly reporting and analytics for ongoing improvement.

Server Deployments

Smooth and Seamless Server Setups

Experience seamless server deployments and migrations managed by our expert team.

Structured onboarding process for new servers or environments.
Minimal disruption to daily operations during transitions.
Rigorous pre-deployment planning and post-deployment validation.
Collaboration with your internal team or third-party vendors as needed.
Comprehensive documentation and knowledge transfer after deployment.

Cloud Support

Elevating Your Cloud Experience

Maximize your infrastructure with expert cloud support and integration services.

Cloud readiness assessments and strategic planning for cloud migration.
Implementation and support for public, private, and hybrid cloud environments.
Cloud security, data backup, and disaster recovery solutions.
Ongoing optimization for scalability, performance, and cost-efficiency.
Expert guidance on SaaS, IaaS, and PaaS platforms to meet your evolving needs.

Elevate Your Server Operations to Unprecedented Heights

Your servers are mission-critical, and at Daystar, we safeguard their performance and security with our holistic server admin and support services.

Proactive monitoring and maintenance eliminate downtime and keep your systems running at peak efficiency.
Every client receives our full managed IT platform-no partial plans or upcharges for security or optimization.
Our process-driven onboarding ensures a seamless transition, so you get up and running quickly and reliably.
Technical alignment reviews and ticket trend analysis continuously improve your environment.
Rely on true end-to-end support that lets you focus on what matters most-your business.

Resolve Issues Fast With 24/7 Monitoring and Support

With Daystar, you gain access to a team of server specialists dedicated to proactive support and rapid issue resolution.

24/7/365 monitoring and response keeps your business protected around the clock.
Internal help desk and escalation engineers solve issues fast, never relying on third-party vendors.
Weekly analysis of support tickets drives ongoing improvements and minimizes repeat problems.
Transparent ticket portal and clear communication ensure you always know the status of your environment.
Enjoy peace of mind knowing your servers are supported by experts who truly care about your success.

Supporting Most Server Environments

Daystar's server administration encompasses all major server platforms, delivering robust security and optimized performance for your digital backbone.

Support for Windows Server, Linux, Active Directory, virtualization, and more.
Managed cybersecurity stack including firewalls, antivirus, and endpoint protection.
Comprehensive backup and disaster recovery services prevent data loss and ensure business continuity.
Asset inventory management and lifecycle tracking for all server equipment.
Regular technical reviews and documentation keep your environment aligned with best practices and evolving business needs.

How can Daystar's Server Admin & Support Services benefit my business?

Daystar's Server Admin & Support Services provide the foundation your business needs for seamless IT operations. Our unified managed IT platform ensures that every client benefits from proactive server administration, comprehensive monitoring, and consistent security controls.

Reduce downtime with proactive maintenance and rapid remediation of potential issues.
Streamline operations by letting our experts handle updates, patches, and troubleshooting.
Experience reliable server performance, supported by 24/7 monitoring and response.
Leverage our process-driven approach for consistent, quality-driven results across your server environment.
Free your internal resources to focus on business initiatives, knowing your servers are in expert hands.

What sets Daystar apart in terms of server administration and support?

Daystar stands out with a complete end-to-end managed IT solution designed for consistency, security, and client satisfaction. Unlike providers with confusing service tiers, every client receives our full suite of server administration and support-no compromises.

Dedicated in-house team with deep technical expertise and industry certifications.
Process-driven delivery for predictable, high-quality outcomes.
Strategic alignment and vCIO guidance to ensure your server infrastructure supports business goals.
Personalized, boutique-level service-never feel like a small fish in a big pond.
Transparent communication and regular technical reviews for ongoing improvement.

How secure is the remote support you provide?

Absolutely. Daystar delivers true 24/7/365 server monitoring and support as part of our managed IT platform. Our Network Operations Center (NOC) and Centralized Services team keep watch around the clock to anticipate and resolve issues before they impact your business.

Continuous system health monitoring for all critical servers and infrastructure.
Immediate alerts and rapid response to server issues-day or night.
Help Desk services from our internal team, never outsourced.
Escalation engineers available for complex troubleshooting.
All support activities documented and tracked for maximum transparency.

What measures do you take for server security?

Server security is a core component of every service we provide. Daystar applies a multi-layered, best-practice approach to ensure your servers are protected against modern threats.

Managed firewalls, intrusion detection, and endpoint security for all servers.
Timely patch management and security updates as part of routine maintenance.
Ongoing vulnerability assessments and compliance reviews.
Multi-factor authentication (MFA) and strict access controls.
Continuous staff training, simulated phishing, and security awareness programs for your organization.

What if my issue can't be resolved remotely?

Data integrity and business continuity are always top of mind at Daystar. Our backup and disaster recovery solutions are built into your managed services plan, ensuring your critical server data is protected and recoverable.

Automated, regular backups to secure local and cloud environments.
Recovery Point and Recovery Time Objectives (RPO/RTO) tailored to your business requirements.
Routine testing of backup and restoration processes for reliability.
Comprehensive documentation and lifecycle tracking for all server assets.
Expert support to restore operations swiftly in the event of server failure or data loss.

Server Administration & Support Solutions

Request a Quote for our Server & Admin Support

Hear What Our Clients Say

End-to-End Server Administration

Hardware and Software Support

End-User Assistance

Server Security

24/7 Monitoring and Support

Server Deployments

Cloud Support

TRUSTED BY LEADING COMPANIES FOR SERVER ADMIN & SUPPORT SERVICES

Why Choose Daystar for Server Admin & Support?

Elevate Your Server Operations to Unprecedented Heights

Resolve Issues Fast With 24/7 Monitoring and Support

Keep Your Servers Running Smoothly

Supporting Most Server Environments

Server & Admin Support FAQs