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Hospitality IT Services

Delivering tailored, end-to-end hospitality IT solutions for seamless guest experiences.
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Cut IT issues in half within six months using proactive monitoring and a 225+ point technical alignment checklist.

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Protect guest data with managed cybersecurity, including MDR, endpoint protection, and phishing training.

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Gain uninterrupted support from a dedicated help desk team, no outsourcing, just fast, expert solutions.

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Achieve predictable IT budgeting and lifecycle planning with strategic vCIO and STAT guidance.

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Smooth, efficient onboarding transition completed in 1-2 weeks by your client success manager.

Request a Quote for our Hospitality IT Services

Our Clients

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What Hospitality Clients Say About Daystar

5stars

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

5stars

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

5stars

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

5stars

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

 

5stars

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

 

5stars

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

 

5stars

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

 

5stars

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

 

Comprehensive Hospitality IT Services for Modern Operations

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Managed IT Services

End-to-end managed IT services designed specifically for hospitality, including 24/7 monitoring, maintenance, and optimization for uninterrupted operations and exceptional guest experiences.

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Cybersecurity Protection

Comprehensive cybersecurity solutions, managed detection, response, endpoint protection, and security training, keeping guest and business data safe from evolving threats.

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Help Desk Support

Dedicated help desk staffed by Daystar technicians, providing rapid, compassionate support, trend analysis, and complete issue resolution, no outsourcing, just expertise.

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Technical Alignment

Technical alignment services with ongoing 225+ point reviews, ensuring your IT environment meets best practices, supports business changes, and reduces technical disruptions.

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Cloud Services

Cloud services including backup, migration, and hybrid integration, delivering flexible, scalable solutions to support mobile staff and enhance guest connectivity.

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Network Services

Network design, deployment, and wireless networking services, ensuring reliable, secure connectivity for operations and guests across your entire property.

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vCIO & IT Consulting

Strategic vCIO consulting for IT budgeting, roadmap development, compliance reviews, and technology planning aligned with your hospitality goals.

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IT Asset Management

IT asset management and lifecycle tracking, providing visibility and control over all technology investments, warranties, and refresh cycles for cost-effective operations.

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Business Continuity

Business continuity and disaster recovery planning, including regular backups and rapid restoration options to minimize downtime and protect critical hospitality systems.

Proven Results: Hospitality IT Services by the Numbers

50%
IT issues reduced in 6 months
1-2
Client onboarding completed in weeks
24/7
System monitoring coverage

Elevate Guest Experience with Proactive Hospitality IT Solutions

Experience hospitality IT services that deliver more than just support tickets. Your technology is managed by experts who focus on outcomes that matter, guest satisfaction, operational efficiency, and data security. You receive a unified managed IT platform that proactively reduces disruptions and aligns technology to your business goals.

With Daystar, hospitality businesses benefit from a boutique approach. Every client receives the complete Daystar Direct platform, covering optimization, cybersecurity, and strategic planning. This ensures high-performance IT environments without the confusion or compromise of tiered service models.

Enjoy peace of mind with a transparent, process-driven team that communicates clearly, documents thoroughly, and provides personalized attention regardless of your organization's size. Your operations run smoothly, and your team feels valued, never like a small fish in a big pond.

Hospitality IT Services
Hospitality IT Services

Seamless, Secure Operations for Hospitality Success

Hospitality IT services deliver measurable value by removing technology roadblocks and enabling your staff to serve guests efficiently and securely.

  • Comprehensive managed IT services for consistent, reliable operations

  • Continuous cybersecurity protection with managed detection and response

  • Cloud solutions and network management for seamless connectivity and mobility

  • Technical alignment and regular audits to maintain best-in-class standards

  • Strategic vCIO guidance for roadmap and IT budget planning

With dedicated service delivery teams, your technology receives expert attention in every area. The result: fewer technical issues, faster resolutions, and technology that works as hard as your team does to create memorable guest experiences.

Proactive IT Management for Reliable Hospitality Environments

Hospitality IT services focus on proactive management to reduce IT interruptions, saving your staff time and improving guest satisfaction. Centralized monitoring, lifecycle management, and asset tracking keep your systems running optimally.

Your network and endpoints are protected by advanced security stacks, policy management, and regular employee training. Daystar's approach addresses the three major threat vectors, people, process, and technology, ensuring your data and guest information remain safe.

Strategic alignment means your IT roadmap, compliance, and budget are always in sync with your business objectives. You benefit from detailed documentation, transparent reporting, and expert project planning for every technology initiative.

Hospitality IT Services

Request Your Hospitality IT Services Consultation

Discover how seamless IT management can elevate guest satisfaction and efficiency.
Hospitality IT Services

Transparent Support and Continuous Improvement for Hospitality

Get complete visibility and control over your hospitality IT landscape. Daystar's process-driven onboarding ensures a quick, hassle-free transition, with most new clients fully operational within two weeks.

Dedicated help desk technicians know your environment, providing responsive support and ongoing issue trend analysis. Your team can reach out via portal, email, or phone, with clear response times and ticket prioritization for urgent needs.

Continuous improvement is at the core of your service, with regular reviews and proactive adjustments to align technology with your evolving goals. This commitment translates to stable operations, reduced downtime, and a superior guest experience every day.

Case Study Cover - 3
How Daystar Helped a New England Retailer Cut IT Workload by 75%
A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.
Read More
Case Study Cover - 4
Daystar Helped a Financial Services Firm Improve Compliance
A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.
Read More

Common Questions About Hospitality IT Services Answered

How quickly can you resolve IT issues at my property?

You gain complete end-to-end IT support, including managed optimization, cybersecurity, and technical alignment services. With hospitality IT services, your team benefits from:

  • 24/7 proactive system monitoring

  • Rapid help desk support

  • Comprehensive network security

  • Cloud solutions for seamless guest experiences

  • IT strategy aligned with business goals

What cybersecurity protections are included for guest and business data?

You receive unlimited, responsive help desk and onsite support from dedicated hospitality IT experts. Each issue is handled by technicians who understand your environment, ensuring fast, accurate resolutions and less guest disruption. With a proactive approach, IT interruptions are minimized, so your staff stays productive and your guests stay satisfied.

How does onboarding work for hospitality businesses?

Your hospitality business stays secure with layered cybersecurity, including managed detection and response, endpoint protection, and ongoing employee training. Regular technical reviews and compliance support help prevent breaches and meet industry regulations, providing confidence that sensitive guest data and operations are protected at every level.

Can your IT support integrate with our existing hotel systems?

You experience a smooth onboarding process, typically completed in 1-2 weeks. This includes a thorough assessment of your environment, documentation of existing systems, and implementation of a managed IT platform. Your transition is guided by a client success manager, ensuring you are set up for reliable, secure performance from day one.

How do you ensure minimal disruption to staff and guests?

Your IT budget is strategically planned in alignment with your business goals. Through regular reviews, forecasting, and documentation, you gain predictable IT costs, lifecycle tracking, and data-driven recommendations, helping you avoid unexpected expenses and support future growth with confidence.