Co-Managed IT Services

Daystar is an exceptional MSP that consistently delivers top-notch service. Their team always does a great job and cares deeply about solving the problems at hand. Not only are they incredible at what they do, but they also prioritize cybersecurity and adhere to ITAR requirements. Their dedication, expertise, and attention to detail ensure that our systems run smoothly while maintaining compliance with strict regulations. Additionally, Daystar understands that lower price is not always the best thing, emphasizing quality and reliability in their services. Their commitment to customer satisfaction and security is truly commendable. I highly recommend Daystar for anyone in need of reliable IT support.

Dave Abare

Manufacturing

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

Daystar offers an incredible service and their response to problems is second to none.

Jeffrey Childers

Atlas-Heritage Title

As usual, patient and very helpful explaining the issue and "calming my fears"! I also appreciate that I never feel rushed and am encouraged to ask as many questions as I need

Nancy Littlefield

Webster at Rye

These guys are always awesome!

Sandra Griffin

Raiche & Company

As always - prompt and good service!

Barbara Pasquale

CP Management

A++ Fast and easy to work with. Very knowledgeable!

Brendan Morris

The Centennial Hotel

Great service as always!

Carolyn Beland

Hay Creek Hotels

So personable, helpful, and patient. Thank you!

Melissa Cooper

Rhyland Hotel

Daystar has great employees, they are very friendly, knowledgeable and helpful.

Theresa Painter

Oil & Gas

Fantastic company to work with. They are always ready to assist.

Linda Larson

Larson Tax Service

Co-Managed Services

True Partnership for Seamless IT Operations

Daystar's co-managed services provide a true partnership model, allowing your internal IT team to focus on high-value initiatives while we manage the daily workload and technical alignment.

Centralized ticket management and escalation to our expert engineers
Process-driven support for reliable, consistent outcomes
Full access to our managed IT platform - not just a subset of services
Regular strategic reviews with vCIO guidance
Collaborative approach tailored to your specific IT environment

Network Support

Reliable Network Performance & Business Continuity

Our network support services keep your infrastructure running at peak performance and reliability.

Proactive network monitoring and troubleshooting to reduce downtime
Network architecture, deployment, and integration support
Wireless networking and secure remote connectivity solutions
Ongoing network maintenance and performance optimization
Comprehensive disaster recovery and business continuity planning

Cybersecurity

Integrated Cybersecurity for Total Protection

Cybersecurity is integrated into every aspect of our co-managed IT services, protecting your organization from evolving threats.

Managed detection and response (MDR) as a standard feature
Endpoint and network protection with industry-leading tools
Regular vulnerability scanning, patch management, and compliance reviews
Ongoing employee security training and simulated phishing campaigns
Comprehensive data backup, disaster recovery, and access control

IT Helpdesk Support

Helpdesk Support from Experts Who Know You

Our IT Helpdesk Support ensures your users receive responsive, expert assistance whenever they need it.

Staffed exclusively by dedicated Daystar technicians
Multi-channel support via portal, email, or phone
Defined ticket priorities and response time SLAs
Consistent issue resolution informed by internal documentation
Continuous trend analysis for proactive support improvements

IT Consulting

vCIO-Led Consulting & Technology Strategy

Our IT consulting services, led by vCIOs, help you build a resilient, future-ready technology strategy.

Strategic alignment and IT roadmap planning
Regular technology reviews and budget forecasting
Comprehensive IT policy development, including security policies
IT project management and implementation guidance
Long-term partnership focused on your business outcomes

IT Procurement

Procurement Efficiency & Lifecycle Management

Our IT procurement services streamline the acquisition and lifecycle management of your technology assets.

Expert recommendations on hardware and software selection
Management of inventory, warranties, and lifecycle refreshes
Vendor management for best pricing and efficient procurement
Customized solutions designed for your operational needs
Project planning and deployment by our Design Desk engineers

Empower Your Team with Proactive Co-Managed IT Services

At Daystar, we believe that your internal IT staff should have the freedom to do what they do best-drive innovation and support your organization's mission.

Our co-managed IT services are crafted to relieve your team from the burden of routine support, monitoring, and issue resolution. We partner with you to proactively manage your IT environment, resolve technical issues before they escalate, and ensure your technology consistently supports productivity and growth.

Reduce recurring IT issues and minimize downtime
Enable your in-house staff to focus on high-impact projects
Benefit from our proven process-driven approach
Access a full managed IT platform with every engagement
Experience responsive, personalized support from a dedicated team

Hybrid Co-Managed IT: The Best of Both Worlds

Our hybrid co-managed IT model delivers the flexibility and depth today's organizations need. We work as an extension of your team, delivering managed services such as proactive monitoring, cybersecurity, technical alignment, and project management, while your internal resources retain full control over strategic functions like vendor management and IT planning.

Seamless integration with your existing IT operations
Shared responsibility for ticket resolution and escalation
Expert input for technology strategy and budgeting
Comprehensive security controls and compliance management
Transparent communication and collaborative planning every step of the way

Transparent, Predictable Pricing for Co-Managed IT

With Daystar, co-managed IT services mean predictable costs and straightforward value. Our all-inclusive platform brings unlimited technical support and proactive management, all for a single monthly fee. No confusing tiers or hidden charges-just complete, clear support for your entire environment.

Simplified budgeting and cost forecasting
Unlimited technical support for your organization
Access to our entire managed IT services platform
Clear, transparent pricing with no surprises
Long-term partnership focused on your success and growth

What advantages does Daystar's co-managed IT service offer over traditional managed IT?

Co-managed IT services with Daystar provide your organization with the perfect blend of control and support.

By partnering with our expert team, you empower your internal IT staff to focus on strategic initiatives while we handle day-to-day management, proactive monitoring, and critical escalations.

Our process-driven approach ensures you benefit from our entire managed IT platform, gaining access to advanced security, technical alignment, and a team of professionals dedicated to reducing technical interruptions and enhancing your operational efficiency.

How does Daystar ensure our IT environment scales as our organization grows?

Daystar's co-managed IT services are designed to scale alongside your business.

Whether you're experiencing rapid growth, launching new initiatives, or navigating complex technology projects, we provide the expertise and resources needed to seamlessly expand your IT capabilities.

Our flexible service delivery ensures you maintain agility, with the ability to quickly adapt to changing demands while maintaining reliability, compliance, and security through our full suite of managed technology services.

What specific cybersecurity benefits are included in a co-managed IT partnership with Daystar?

With Daystar, your security posture is fortified by a comprehensive, managed cybersecurity stack included in every co-managed IT partnership.

Our experts continuously monitor, assess, and update your security controls, providing advanced endpoint protection, proactive threat detection, and ongoing employee training.

We help you maintain compliance, implement best practices, and respond rapidly to emerging risks, ensuring your data and systems remain protected at all times.

How does the co-managed IT model integrate with our current internal IT processes?

Our co-managed IT services are intentionally designed to complement and enhance your existing technology strategy.

We fill gaps in expertise, provide vCIO-led strategic guidance, and deliver actionable roadmaps that align IT investments with your business goals.

Through regular technical reviews, proactive maintenance, and collaborative planning, Daystar helps you achieve long-term success by ensuring your technology is always aligned with your evolving needs.

Is it possible to customize co-managed IT services for our unique business requirements?

Yes, Daystar's co-managed IT services are fully customizable to your organization's unique requirements.

From supplementing your internal team during busy periods to providing specialized knowledge for specific projects, our flexible approach ensures you always have the right support and expertise.

We work closely with your team to understand your challenges and objectives, building a partnership that empowers your team and maximizes your IT investments.

Co-Managed IT Services

Request a Quote for Co-Managed IT Services

Hear From Satisfied Clients

A Closer Look at Our Professional Co-Managed IT Services

Co-Managed Services

Network Support

Cybersecurity

IT Helpdesk Support

IT Consulting

IT Procurement

Businesses Rely on Us

Proven IT Partner

Empower Your Team with Proactive Co-Managed IT Services

Hybrid Co-Managed IT: The Best of Both Worlds

Flexible Support for Growing Organizations

FAQs