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Government IT Services

Discover why government organizations trust Daystar for managed IT services that deliver security, reliability, and results.
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Experience fewer IT challenges and improved agency performance with services built for public sector needs.

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Resolve urgent IT issues quickly with 24/7 live support-most calls answered by a real expert, not a recording.

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Keep your data secure and compliant with a certified IT security partner managing every layer of protection.

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Maximize your IT investment with guaranteed service level agreements and transparent performance insights.

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Achieve your mission with IT strategy guided by a dedicated vCIO and proactive technology roadmap.

Request a Quote for Our Government IT Services

Bank on a Proven Partner

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Hear From Satisfied Clients

5stars

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

5stars

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

5stars

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

5stars

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

 

5stars

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

 

5stars

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

 

5stars

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

 

5stars

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

 

Comprehensive Government Services

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Fully or Co-Managed IT Services

Rely on a single, comprehensive managed IT platform designed for government needs. Choose fully outsourced or co-managed support and benefit from:

  • All-inclusive managed services (help desk, optimization, cybersecurity)

  • Technical alignment with your mission

  • Strategic planning and proactive management

  • Clear onboarding process for a smooth transition

  • Unlimited support-every client receives everything

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Comprehensive Cybersecurity

Safeguard your agency with advanced cybersecurity built into every service. Our managed security covers:

  • Endpoint and network protection

  • 24/7 security monitoring and rapid response

  • Cloud and data security solutions

  • Vulnerability scanning and patch management

  • Phishing simulations and employee security training

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Network Administration

Maintain a secure, high-performing network environment with expert administration.

  • Network design, deployment, and integration

  • Ongoing monitoring and troubleshooting

  • Wireless networking and secure remote access

  • Server support and virtual desktop infrastructure

  • Network documentation and asset tracking

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Remote Support

Access responsive, 24/7 remote support from our internal team-no outsourcing, no bots.

  • Immediate assistance for urgent issues

  • Multiple contact options (portal, email, phone)

  • Ticket prioritization and fast response times

  • Weekly trend analysis for proactive improvements

  • Engineers familiar with your specific setup

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On-Site Support

When remote support isn't enough, our local technicians provide rapid, on-site assistance.

  • Technical support for offices and facilities

  • Assistance with cabling and network equipment

  • Support for office moves and relocations

  • Hands-on troubleshooting and repairs

  • Coordinated project management for IT initiatives

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Cloud Services

Transform your agency's operations with cloud solutions designed for flexibility and security.

  • Cloud migration, hosting, and backup

  • Hybrid and private cloud integration

  • Cloud readiness assessments

  • Secure, scalable data storage

  • Support for remote workers and collaboration tools

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IT Consulting

Leverage the expertise of Daystar's vCIOs and consultants for actionable IT strategies.

  • Strategic technology alignment and planning

  • IT budgeting and roadmap development

  • Business continuity and disaster recovery consulting

  • Compliance and data security guidance

  • Ongoing reviews to align IT with agency goals

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Backup & Disaster Recovery

Ensure your operations never skip a beat with robust backup and disaster recovery.

  • Automated data backups (local and cloud)

  • Rapid recovery for minimal downtime

  • Disaster recovery planning and testing

  • Restore points and recovery time objectives met

  • Asset inventory and lifecycle refresh tracking

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Employee Security Training

Empower your staff to become your first line of defense against cyber threats.

  • Interactive security awareness training

  • Simulated phishing campaigns

  • Best practices for password and data management

  • Policy education and compliance reminders

  • Continuous training for evolving threat landscapes

Bank on a Proven Partner

98%
client satisfaction rate
24/7
live support coverage
2x
fewer IT issues within 6 months

Transform IT Challenges into Reliable Performance

Picture your agency reclaiming valuable time for impactful initiatives by eliminating IT disruptions. With Daystar, you receive proactive, expert-driven IT management that goes beyond ticket resolution. Our process-driven approach means issues are prevented-not just fixed.

  • Ongoing technical alignment with business goals

  • Regular system health checks and documentation reviews

  • Predictable, stable technology performance

  • Fewer interruptions for your team

  • More resources dedicated to public service

Government IT Services
Government IT Services

Boost Efficiency and Deliver More Value

Our proven track record with government clients shows that a comprehensive IT approach leads directly to higher productivity and efficiency. By removing technical barriers and aligning technology with your organizational mission, we help you deliver more to your community.

  • Strategic technology planning and budgeting

  • Data-driven process improvements

  • Business-aligned IT roadmaps

  • Seamless integration of new technologies

  • Consistent, measurable gains in operational capacity

24/7 Live Support by Dedicated Experts

Depend on Daystar's 24/7 help desk for immediate, human support-no matter when an issue occurs. Our internal team knows your environment, so you receive fast, accurate assistance every time. We resolve most issues on the first call, allowing your agency to operate without delay.

  • Real people, not scripts or bots

  • Direct engagement with certified IT experts

  • Multiple contact options for urgent needs

  • Consistent communication and transparency

  • Ongoing trend analysis for proactive support

Government IT Services

Protect Your Critical Data with a Trusted IT Partner

Resolve recurring IT issues and safeguard your operations-partner with a certified, all-in-one government IT team.
Government IT Services

Comprehensive Cybersecurity for Peace of Mind

Protecting sensitive information is a top priority for government agencies. With Daystar, you gain an IT partner that delivers robust, layered security-built into every aspect of our service. Our proactive cybersecurity approach keeps your data safe and your agency compliant with industry regulations.

  • Continuous monitoring and threat detection

  • Managed firewalls, antivirus, and endpoint protection

  • Ransomware and phishing safeguards

  • Employee security awareness education

  • Regular compliance reviews and documentation

Case Study Cover - 3
How Daystar Helped a New England Retailer Cut IT Workload by 75%
A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.
Read More
Case Study Cover - 4
Daystar Helped a Financial Services Firm Improve Compliance
A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.
Read More

FAQs About Our Government Managed IT Services

What are the benefits of managed IT services for government offices?

Government agencies face unique challenges in IT management, from regulatory compliance to safeguarding sensitive data. With fully managed IT services from Daystar, your organization benefits from a single, all-inclusive platform that streamlines operations, minimizes downtime, and elevates productivity.

  • Proactive system monitoring reduces disruptions before they occur

  • Comprehensive support ensures your technology aligns with your mission

  • Consistent security controls keep your data protected

  • Unlimited access to our dedicated help desk team

  • Transparent performance metrics and regular reporting

Why should I choose Daystar for my IT services?

Choose Daystar for your government IT services and partner with a provider who delivers results, not just promises. Our process-driven approach guarantees reliable delivery, while our boutique service model means your agency receives personalized attention at every step.

  • One vendor, one solution: no confusing packages or missing features

  • Fully inclusive managed IT platform for every client

  • Expert vCIOs focused on strategic alignment, not sales

  • Proven onboarding process for a seamless transition

  • Dedicated teams for technical alignment, help desk, and security

How responsive is Daystar's helpdesk?

Daystar's help desk is staffed by knowledgeable, compassionate IT professionals-never outsourced, never bots. Our experts are available 24/7, providing swift, human support for any IT challenge your agency encounters.

  • Immediate response with most issues resolved on the first call

  • Ticket portal, phone, and email support for maximum convenience

  • Clear ticket priorities and transparent response times

  • Weekly analysis of support trends and continuous improvement

  • Personalized support from a team familiar with your unique environment

Does Daystar help with improving productivity?

Our managed IT services are designed to empower government organizations to focus on public service, not IT headaches. By aligning technology with your objectives, we help your agency operate more efficiently and serve constituents more effectively.

  • Cut technical issues in half within the first six months

  • Centralized services ensure optimal system alignment

  • Proactive issue management and regular technical reviews

  • Comprehensive asset management and lifecycle tracking

  • Empower your team with technology that works for them, not against them

What kind of security does Daystar provide?

At Daystar, cybersecurity is woven into every layer of our managed IT platform-at no additional cost. We protect your organization's most sensitive information and ensure compliance with all regulatory requirements.

  • Managed security stack: endpoint to cloud

  • Regular vulnerability assessments and patch management

  • 24/7 monitoring and rapid threat response

  • Employee security awareness training and phishing simulations

  • Comprehensive backup and disaster recovery planning