Managed Detection & Response (MDR) Services

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

Security Operations Center (SOC)

Comprehensive Security Operations

Enhance your cybersecurity with our Security Operations Center (SOC), where Daystar's expert team monitors your network, endpoints, and cloud assets around the clock. Utilizing cutting-edge SIEM and automated threat intelligence, we proactively identify and respond to suspicious activity, ensuring uninterrupted business operations and comprehensive threat coverage. Our SOC is fully integrated with your environment, providing you with transparent reporting and actionable recommendations for continuous improvement.

24/7 Threat Detection & Response

Relentless Threat Vigilance

Daystar's 24/7 Threat Detection & Response service ensures your business never faces a security incident alone. Our security analysts use advanced behavioral analytics and real-time alerting to detect indicators of compromise at any hour. When a threat is detected, we immediately contain, investigate, and remediate-minimizing risk and downtime. With always-on vigilance, you can trust that your organization is secured against even the most sophisticated threats.

Threat Hunting

Proactive Threat Discovery

Our Threat Hunting experts go beyond automated detection to uncover hidden threats lurking within your IT environment. Using a proactive, intelligence-driven approach, we search for signs of compromise, lateral movement, or advanced persistent threats. By continuously analyzing patterns and anomalies, we identify vulnerabilities and stop attackers before they can exploit weaknesses. This ensures your security posture is not just reactive, but truly resilient and proactive.

Incident Response

Decisive Incident Handling

Daystar's Incident Response service is designed to act decisively when every second matters. Our specialists swiftly isolate affected systems, conduct in-depth root cause analysis, and guide you through recovery to minimize business disruption. We follow a documented, process-driven protocol for each incident, ensuring regulatory compliance and delivering detailed post-incident reports to strengthen your security for the future.

Flexible Services

Tailored MDR Solutions

With Flexible Services, Daystar tailors our MDR approach to fit your unique business needs. Whether you require end-to-end coverage or targeted protection for specific assets, we offer adaptable service plans, scalable coverage, and personalized support. Our vCIO and technical alignment teams ensure your MDR solution integrates seamlessly with your business processes, delivering security that grows with you.

Security Integration

Unified Security Management

Our Security Integration service ensures your entire security ecosystem-firewalls, endpoint agents, cloud defenses, and monitoring tools-works together in harmony. We orchestrate seamless integration and centralized management, reducing complexity and improving visibility. This unified approach strengthens your security posture and simplifies compliance, making it easier to manage and evolve as threats change.

Swift, Decisive Incident Response

With Daystar's MDR, every second counts in stopping cyber threats. Our dedicated security team leverages industry-leading tools and real-time intelligence to detect and respond to threats the moment they arise. We bring together automated alerting, human expertise, and proven incident response processes to ensure attacks are stopped before they escalate.

Immediate isolation of compromised systems
Rapid investigation and threat containment
Consistent communication during incidents
Detailed post-incident reporting
Continuous improvement of your security posture

Let us handle your security so your team can focus on driving business success, confident that you're protected from the latest threats.

Expert-Driven Protection with Proven Results

Daystar's MDR is delivered by a team of certified professionals who stay ahead of evolving cyber risks. Our experts hold leading industry certifications and bring years of hands-on experience managing complex security environments.

Certified in top cybersecurity and IT frameworks
Ongoing training on current threats and best practices
Expertise in compliance requirements for multiple industries
Process-driven service for reliable, repeatable outcomes
Collaborative partnership to align technology with your business goals

Experience the difference of working with a partner who is invested in your long-term security and operational success.

24/7 Security Monitoring & Support

Daystar provides continuous, real-time monitoring of your IT infrastructure, ensuring threats are identified and stopped before they cause harm. Our MDR team utilizes advanced detection technologies and custom security alerts to monitor all network activities, endpoints, and cloud environments.

24/7 system and network monitoring
Immediate alerting and escalation protocols
Comprehensive threat intelligence integration
Proactive identification of vulnerabilities
Real-time support from knowledgeable professionals

With Daystar, you never have to worry about downtime or missed threats-our vigilant team is always on watch, protecting your business at all hours.

How Daystar Helped a New England Retailer Cut IT Workload by 75%

A large New England-based retailer and distributor faced challenges with internal staff spending too much time on IT tasks. Daystar stepped in to handle IT support, streamline operations, and free up internal resources. After 1.5 years, the time spent on IT-related activities dropped by 75%.

Daystar Helped a Financial Services Firm Improve Compliance

A premier financial services firm struggled with keeping up with regulations and a challenging security environment. Daystar stepped in and eliminated 90% of their internal risk as measured by third-party compliance auditors.

How does Daystar ensure rapid incident response with MDR?

Daystar ensures rapid and effective incident response through our Managed Detection & Response (MDR) service by combining proactive system monitoring, advanced threat intelligence, and a highly responsive team of cybersecurity specialists. Our MDR operates 24/7, leveraging real-time alerts and automated analysis to detect suspicious activity as soon as it occurs. When a threat is identified, our dedicated security operations team immediately investigates, containing and remediating incidents before they can impact your business operations. This means your organization benefits from minimized downtime, reduced risk, and the peace of mind that comes with having a trusted partner actively watching over your digital environment at all times.

What makes Daystar's MDR approach unique compared to other providers?

What makes Daystar's MDR unique is our commitment to providing complete, end-to-end managed IT services as part of a single, unified platform. Unlike providers who offer tiered or fragmented services, every client receives our comprehensive cybersecurity stack, including MDR, vulnerability management, proactive threat hunting, and ongoing user security training. Our process-driven approach, regular technical alignment reviews, and dedicated vCIO guidance ensure your security posture is always aligned with your business strategy. With Daystar, you are never just another ticket number-you receive personalized attention, transparent communication, and a security solution deliberately designed for real business outcomes.

What is the pricing structure for Daystar's MDR services?

Daystar delivers MDR as part of our holistic managed IT services platform, ensuring that every client receives robust, enterprise-grade protection without hidden extras. Pricing is flexible and tailored to your organization's size, IT infrastructure complexity, and specific requirements. We do not believe in a one-size-fits-all model-our experts will work with you to understand your needs and provide a clear, predictable monthly investment that covers all aspects of your security and IT management. To receive a personalized quote and discuss how our MDR can fit within your IT budget, reach out to our team for a no-obligation consultation.

How does Daystar's MDR team detect and respond to threats?

Our MDR services feature continuous, real-time monitoring powered by leading-edge security tools and a team of highly trained experts. Our Security Operations Center (SOC) is always on, analyzing network traffic, endpoint activity, and log data for any signs of compromise. In the event of an incident, our process-driven protocols kick in immediately: our team isolates affected systems, investigates the root cause, and implements remediation steps to neutralize the threat. We also provide post-incident reviews, ensuring lessons are learned and your defenses are enhanced for the future. This comprehensive approach delivers fast, decisive action when it matters most.

How is MDR integrated into Daystar's managed IT platform?

The investment for MDR services with Daystar is designed to fit seamlessly with your organization's needs and goals. Our all-inclusive managed IT platform means you receive MDR as part of a broader suite of services, ensuring maximum value and simplified budgeting. Pricing is determined by factors such as the number of users, endpoints, and the level of customization required. No surprises-just transparent, predictable monthly costs that deliver industry-leading security and support for your business. Contact us for a tailored proposal and discover how affordable comprehensive protection can be.

Managed Detection & Response (MDR) by Daystar

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How We Ensure Comprehensive Protection

Safeguard Your Business and Respond To Cyber Threats Promptly

Security Operations Center (SOC)

24/7 Threat Detection & Response

Threat Hunting

Incident Response

Flexible Services

Security Integration

What Makes Daystar Different

Swift, Decisive Incident Response

Expert-Driven Protection with Proven Results

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24/7 Security Monitoring & Support

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Frequently Asked Questions About MDR Services