Windows Support

Daystar is an exceptional MSP that consistently delivers top-notch service. Their team always does a great job and cares deeply about solving the problems at hand. Not only are they incredible at what they do, but they also prioritize cybersecurity and adhere to ITAR requirements. Their dedication, expertise, and attention to detail ensure that our systems run smoothly while maintaining compliance with strict regulations. Additionally, Daystar understands that lower price is not always the best thing, emphasizing quality and reliability in their services. Their commitment to customer satisfaction and security is truly commendable. I highly recommend Daystar for anyone in need of reliable IT support.

Dave Abare

Manufacturing

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

Daystar offers an incredible service and their response to problems is second to none.

Jeffrey Childers

Atlas-Heritage Title

As usual, patient and very helpful explaining the issue and "calming my fears"! I also appreciate that I never feel rushed and am encouraged to ask as many questions as I need

Nancy Littlefield

Webster at Rye

These guys are always awesome!

Sandra Griffin

Raiche & Company

As always - prompt and good service!

Barbara Pasquale

CP Management

A++ Fast and easy to work with. Very knowledgeable!

Brendan Morris

The Centennial Hotel

Great service as always!

Carolyn Beland

Hay Creek Hotels

So personable, helpful, and patient. Thank you!

Melissa Cooper

Rhyland Hotel

Daystar has great employees, they are very friendly, knowledgeable and helpful.

Theresa Painter

Oil & Gas

Fantastic company to work with. They are always ready to assist.

Linda Larson

Larson Tax Service

Office & Productivity Applications

Maximize Productivity With Expert Application Support

Modern businesses rely on Office and productivity applications for daily operations, but challenges with installation, updates, and compatibility can impact workflow. Daystar's Windows support ensures your organization benefits from:

Seamless deployment and management of Microsoft Office and related productivity tools.
Proactive patching and updates to minimize vulnerabilities and downtime.
Custom configuration tailored to your unique business processes.
Expert troubleshooting for application errors and integration issues.
Ongoing user support and training to maximize productivity and collaboration.

Email Support

Keep Business Communications Flowing

Email is mission-critical for communication and collaboration. With Daystar, you gain:

Expert configuration and management of Microsoft Outlook/Exchange and other email platforms.
Spam filtering, advanced email security, and anti-phishing protections.
Reliable email backup, archiving, and disaster recovery planning.
Seamless migration to cloud-based email solutions, including Microsoft 365.
Comprehensive end-user support for email setup, sync, and troubleshooting.

Microsoft 365

Unlock the Full Value of Microsoft 365

Microsoft 365 offers powerful tools, but without expert guidance, businesses often underutilize its potential. Our Windows support includes:

Strategic planning and deployment of Microsoft 365 services tailored to your operations.
Ongoing management of licenses, permissions, and application access.
Integration with existing infrastructure for smooth workflows and data sharing.
Security configuration to protect corporate data and ensure compliance.
Continuous training and support to empower your team and boost ROI.

Internet Browsers

Optimize Browsers for Secure, Reliable Access

Internet browsers are gateways to your business applications and online resources. Daystar helps you:

Optimize browser settings for speed, security, and compatibility with business tools.
Deploy and manage browser extensions and security policies across all endpoints.
Monitor for vulnerabilities and enforce safe browsing practices.
Resolve issues related to website access, plug-ins, and web application performance.
Ensure secure, consistent internet connectivity for your entire team.

Onboarding Devices

Streamlined Device Onboarding and Offboarding

Onboarding and offboarding devices can introduce risk and inefficiency if not managed correctly. Daystar's device management services include:

Zero-touch provisioning for new Windows devices, reducing setup time.
Secure configuration, asset tracking, and lifecycle management.
Automated device enrollment and policy enforcement through Microsoft Intune or similar platforms.
Data protection and secure wiping during employee transitions.
Full support for integrating new devices into existing IT environments quickly and safely.

Security & Virus Protection

Comprehensive Security and Threat Protection

Security threats are constantly evolving, and unmanaged Windows systems are primary targets. Daystar delivers robust protection with:

Next-generation antivirus and endpoint security solutions included in your managed service.
Proactive vulnerability scanning, patch management, and compliance checks.
Continuous monitoring for malware, ransomware, and unauthorized access attempts.
Comprehensive incident response and recovery planning.
Ongoing employee security awareness training to reduce risk from human error.

Effortless User Management & Onboarding

Onboarding and managing users should be simple - and with Daystar, it is. We streamline the entire process, allowing you to add, organize, and manage users across your Windows environment effortlessly.

Set up new employees with secure access to devices, applications, and resources within minutes.
Automate user provisioning by integrating with Microsoft Azure Active Directory or Google Workspace.
Create dynamic user groups based on business roles or departments for more efficient management.
Effortlessly onboard or offboard users, ensuring data integrity and security at every step.
Reduce IT overhead with centralized processes and expert guidance from our technical alignment team.

Stay Current and Resilient With Proactive Windows Support

Agility is essential in today's fast-paced business environment. Outdated or poorly optimized Windows systems can slow down your team and hinder growth. At Daystar, we ensure your technology evolves with your business:

Conduct regular technical reviews and apply best practices to maintain system health.
Implement timely updates and upgrades, reducing vulnerabilities and performance bottlenecks.
Optimize workflows and automate repetitive tasks using Windows and Microsoft 365 tools.
Deliver proactive recommendations that keep your IT environment resilient and agile.
Empower your team to adapt quickly to new business opportunities and challenges.

Comprehensive Infrastructure Support for Windows Environments

Reliable IT infrastructure is the backbone of business productivity. Daystar's Windows support extends beyond software - we ensure your entire environment is robust and future-ready:

Assess and optimize your hardware, server racks, and network infrastructure for peak efficiency.
Implement best-in-class cable management, environmental controls, and hardware lifecycle planning.
Provide expert installation and configuration of Windows devices and servers.
Integrate new hardware seamlessly into your existing environment with minimal disruption.
Deliver ongoing infrastructure support and guidance from our dedicated technical alignment team.

How do I access Windows support?

Accessing Windows support is simple with Daystar. As your dedicated Managed Service Provider, we offer multiple avenues for support:

Submit a ticket through our intuitive client portal for immediate assistance.
Reach out via email or phone to connect with our in-house Help Desk - no outsourcing, no long waits.
Benefit from proactive remote monitoring, allowing us to identify and address issues before they impact your business.
Schedule onsite support when needed for complex projects or troubleshooting.
Collaborate directly with our vCIO team for strategic guidance and technical alignment.

With Daystar, accessing Windows support is seamless and always tailored to your business needs.

Is Windows technical support free?

Windows technical support is available in various forms, but comprehensive, business-level service typically requires additional investment. Here is what you need to know:

Basic support from Microsoft, such as documentation and community forums, is free but limited in scope.
Premium Microsoft support plans often come with high costs and may not provide the personalized attention your organization requires.
Daystar includes complete Windows support as part of our managed IT services platform, at no extra charge for clients.
Our service eliminates the need for costly one-off troubleshooting or per-incident fees.
You receive proactive system management, rapid response, and ongoing optimization - all included in your plan.

How do I talk to a Microsoft support person?

Contacting a Microsoft support agent directly can involve navigating automated systems, waiting in long queues, and repeating information multiple times. With Daystar:

You always speak with a real, knowledgeable technician from our in-house Help Desk team.
Our experts are familiar with your business environment, enabling faster and more effective resolutions.
We manage escalations and vendor relationships, serving as your liaison with Microsoft if needed.
Our documentation and knowledge-sharing processes ensure continuity and accuracy in support.
Say goodbye to impersonal interactions and experience true partnership from a team that cares about your success.

Why should I outsource Windows support?

Outsourcing Windows support to Daystar offers distinct strategic advantages for your organization:

Gain access to a team of certified professionals with deep expertise in Microsoft technologies.
Enjoy 24/7/365 support and system monitoring, minimizing downtime and maximizing productivity.
Reduce operational costs by eliminating the need for in-house IT hiring and training.
Receive proactive, process-driven maintenance and technical alignment to prevent issues before they arise.
Leverage our vCIO services for ongoing IT strategy, budgeting, and technology planning.

What are the benefits of Windows support?

When you partner with Daystar for Windows support, you unlock a range of business-critical benefits:

Rapid resolution of technical issues, minimizing disruptions to your daily operations.
Proactive monitoring and patch management to keep systems secure and up-to-date.
Expert guidance on software upgrades, device integration, and user management.
Enhanced cybersecurity and compliance with industry best practices built into your service.
Consistent, high-quality support from a team that values your business and acts as an extension of your team.

Windows Support

Request a Quote for Windows Support

Hear From Satisfied Clients

Learn More About Our Windows Support

Office & Productivity Applications

Email Support

Microsoft 365

Internet Browsers

Onboarding Devices

Security & Virus Protection

BUSINESSES RELY ON US

Proven IT Partner

Effortless User Management & Onboarding

Stay Current and Resilient With Proactive Windows Support

Empower Your Business With Complete Windows Support

Comprehensive Infrastructure Support for Windows Environments

Frequently Asked Questions