What Service Options Does Your IT Company Offer?

Daystar offers a single comprehensive managed IT services platform called Daystar Direct. Unlike other MSPs that provide tiered pricing or mix-managed services with time-and-materials arrangements, Daystar includes all services in one plan. This eliminates pricing confusion and ensures consistent, high-quality support for every client. Daystar Direct provides a full suite of IT services tailored to meet business needs, delivering reliable and proactive technology management.

How Long Does Daystar’s Onboarding Process Take?

Daystar's onboarding process typically spans 1-2 weeks. It starts with a discussion with your vCIO to identify your goals and technology challenges. Following this, the onboarding team and client success manager work with you onsite to create a customized IT strategy that aligns with your business needs. This approach ensures a seamless transition and optimizes your technology to boost your team's performance.

Why Should I Outsource an IT Company if I Already Have an IT Department?

Outsourcing complements your IT department by providing specialized expertise, cost savings, and scalability.It frees your in-house team to focus on strategic projects while handling routine tasks and offering advanced tools for monitoring and support. Outsourced services also improve risk management, ensure business continuity, and bring fresh perspectives to technology strategies. This partnership enhances overall IT performance and supports business growth without the need for additional full-time staff.

Can Your IT Company Provide Support For Apple Products?

Daystar offers IT services for both Windows and Mac environments. So, if you’re a Mac-forward business or have a mix of operating systems connected to your network, our team can help.Covering more than one operating system is part of our commitment to providing highly customized services for every client’s unique needs.

What Makes Your IT Company Different Than Any Other Information Technology Company?

We differentiate ourselves by focusing exclusively on business-aligned managed IT services. By avoiding models like break/fix or home user support, we eliminate confusion and complexity.Our specialized approach allows us to tailor services to meet the specific needs of our clients, delivering a highly personalized IT support experience with exceptional attention to detail, setting us apart from larger, more generalized providers.

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Why choose Daystar as your IT company?

Let us conduct a comprehensive review of your IT systems using 225+ points to optimize usage.
Avoid vendor lock-in by opting for our flexible contracts that have a thumbs-up guarantee.
Stay on top of the latest technology trends in a way that makes sense for your business using our advice.
Count on a reliable IT service provider who has been on the MSP 501 list for 6 years in a row.
Trust an IT company in Boston that uses lessons learned from over 24 years of experience to enhance your systems.

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

Create a Stellar IT Strategy With Our Experts

Without a tailored plan, your business risks falling behind competitors who align their technology with business priorities. Yet, only 41% of IT teams report alignment between their current objectives and the company’s direction.

Daystar’s Strategic Technology Alignment Team (STAT) bridges the gap between technical needs and business goals. Using detailed reviews, trend analysis, and impact assessments, we create a strategic roadmap and IT budget tailored to your business.

This approach smooths out unpredictable IT costs while prioritizing growth, productivity, and efficiency.

Mitigate The Potential Damage of a Cloud-Based Disaster

The risks of cloud data issues are real, with 79% of companies experiencing at least one cloud data breach. Without a solid disaster recovery plan, the damage from such incidents can disrupt operations, hurt productivity, and erode client trust.

Daystar offers local and cloud-based backup solutions customized to meet your recovery point (RPO) and recovery time (RTO) objectives.

Our team also works with you to develop a tailored disaster recovery strategy designed to minimize downtime and protect your critical data.

Act now to strengthen your data resilience.

Work With Highly-Specialized Professionals

Generalized IT support can lead to inefficiencies and subpar service. When staff juggle multiple roles, their expertise becomes diluted, which affects response quality and resolution times.

Daystar’s dedicated teams focus on specific service areas so they can develop deep expertise in their roles. By focusing on a single specialty, each team member delivers high-quality service tailored to your needs.

Partner with a team that prioritizes quality over multitasking. Our specialized professionals are here to meet your needs with precision and expertise.

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