What Managed IT Service Pricing Options Do You Offer?

Although many Boston MSPs offer various pricing options such as per-device pricing, tiered pricing, etc. Daystar takes a different approach. Daystar offers one comprehensive managed IT services platform called Daystar Direct. Every client receives the full suite of services included in this platform. Daystar does not offer multi-tiered pricing models or mix-managed services with time-and-materials arrangements. This approach eliminates confusion and ensures that clients receive consistent, high-quality services.

How Long Does the Onboarding for Your Managed IT Services Take?

Daystar's onboarding process typically takes 1-2 weeks to complete. It begins with a conversation with your vCIO to outline your goals and technology challenges. The onboarding team and client success manager then collaborate with you onsite to develop a tailored IT strategy that meets your business needs. The goal is to provide a smooth transition and set up your technology to enhance your team's performance effectively.

How Do Daystar’s Managed Cybersecurity Services Work?

Daystar’s cybersecurity services focus on securing your network and data by addressing three key vectors. People: We provide cybersecurity training, conduct simulated phishing tests, and control access to sensitive systems to reduce human error risks. Process: We create, manage, and regularly review security policies and procedures to ensure your organization follows best practices. Technology: We deploy and manage advanced cybersecurity tools, detect and respond to threats, and conduct compliance reviews.

Can Daystar Provide Support For Mobile Devices?

Daystar does provide mobile device security services as part of our Daystar Direct package.We can also help you troubleshoot issues on mobile devices as long as they are part of your business network. We do not assist with personal mobile devices unless they are BYOD devices that are connected to a client’s network.

Why is it More Cost-Effective to Use Managed IT Services Compared to Adding New Hires?

Managed IT services are cost-effective because they provide scalable expertise and tools without the expenses of hiring, such as salaries, benefits, and training. These services include skilled professionals ready to address IT needs, reducing downtime and operational costs. They can handle routine tasks and complex issues, allowing in-house staff to focus on strategic goals. While hiring may be necessary for some roles, managed IT services offer flexibility and immediate value.

Managed IT Services in Boston, Massachusetts

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Why choose Daystar for Boston managed IT services?

Keep your technology aligned with your changing needs thanks to our 225+ point Business Alignment Checklist.
Get quick, accurate resolutions and proactive solutions from our 100% in-house help desk team.
Receive solutions tailored to your business goals through our collaborative, client-focused partnerships.
Enjoy reliable, high-quality results every time through our standardized, process-driven service approach.
Discover why 78+ clients and 1,558+ end-users count on Daystar to make their technology work.

Daystar is an exceptional MSP that consistently delivers top-notch service. Their team always does a great job and cares deeply about solving the problems at hand. Not only are they incredible at what they do, but they also prioritize cybersecurity and adhere to ITAR requirements. Their dedication, expertise, and attention to detail ensure that our systems run smoothly while maintaining compliance with strict regulations. Additionally, Daystar understands that lower price is not always the best thing, emphasizing quality and reliability in their services. Their commitment to customer satisfaction and security is truly commendable. I highly recommend Daystar for anyone in need of reliable IT support.

Dave Abare Manufacturing

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture Operations Manager, New Futures

Daystar offers an incredible service and their response to problems is second to none.

Jeffrey Childers Atlas-Heritage Title

As usual, patient and very helpful explaining the issue and "calming my fears"! I also appreciate that I never feel rushed and am encouraged to ask as many questions as I need

Nancy Littlefield Webster at Rye

These guys are always awesome!

Sandra Griffin Raiche & Company

As always - prompt and good service!

Barbara Pasquale CP Management

A++ Fast and easy to work with. Very knowledgeable!

Brendan Morris The Centennial Hotel

Great service as always!

Carolyn Beland Hay Creek Hotels

So personable, helpful, and patient. Thank you!

Melissa Cooper Rhyland Hotel

Daystar has great employees, they are very friendly, knowledgeable and helpful.

Theresa Painter Oil & Gas

Fantastic company to work with. They are always ready to assist.

Linda Larson Larson Tax Service

Never Feel Lost in The Crowd

Working with large IT service providers in Boston, MA often leaves smaller clients feeling overlooked. Your unique challenges may not get the attention they deserve, leading to delayed solutions and unresolved concerns.

At Daystar, we prioritize every client, regardless of size. We deliver tailored support that directly addresses your specific needs. Our approach builds trust and reliability, offering a personalized approach to service that larger providers struggle to match.

By choosing us, you’ll benefit from a team that listens, acts, and solves. Experience IT support where your business matters as much to us as it does to you.

Use Your IT to Make Your Workplace Hassle-Free

Technical issues disrupt your team’s workflow, leaving them working at just 63% of peak performance. These interruptions waste time and increase frustration. Poorly implemented or maintained technology only worsens these challenges.

Daystar cuts your technical issues in half within six months of working with us. Our goal of 2 tickets per endpoint annually means fewer disruptions for your team. Everyone will be able to focus on their work without constant IT headaches.

Let us create stable systems that improve productivity and reduce downtime.

Work With a Truly Proactive MSP in Boston

Many managed service providers in Boston who claim to be proactive offer break/fix services in disguise. Instead of analyzing trends or performing regular maintenance to prevent issues, they focus on fixing visible problems.

As a result, organizations take an average of 277 days to identify and contain vulnerabilities. This prolonged detection time gives attackers ample opportunities.

Daystar delivers truly proactive support designed to prevent issues before they impact your business. Our remote-managed services create a more secure IT environment with fewer disruptions.

We’re doing our job well when you barely notice our diligent work in the background.

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