What Managed IT Service Pricing Options Do You Offer?

Although many Boston MSPs offer various pricing options such as per-device pricing, tiered pricing, etc. Daystar takes a different approach. Daystar offers one comprehensive managed IT services platform called Daystar Direct. Every client receives the full suite of services included in this platform. Daystar does not offer multi-tiered pricing models or mix-managed services with time-and-materials arrangements. This approach eliminates confusion and ensures that clients receive consistent, high-quality services.

How Long Does the Onboarding for Your Managed IT Services Take?

Daystar's onboarding process typically takes 1-2 weeks to complete. It begins with a conversation with your vCIO to outline your goals and technology challenges. The onboarding team and client success manager then collaborate with you onsite to develop a tailored IT strategy that meets your business needs. The goal is to provide a smooth transition and set up your technology to enhance your team's performance effectively.

How Do Daystar’s Managed Cybersecurity Services Work?

Daystar’s cybersecurity services focus on securing your network and data by addressing three key vectors. People: We provide cybersecurity training, conduct simulated phishing tests, and control access to sensitive systems to reduce human error risks. Process: We create, manage, and regularly review security policies and procedures to ensure your organization follows best practices. Technology: We deploy and manage advanced cybersecurity tools, detect and respond to threats, and conduct compliance reviews.

Can Daystar Provide Support For Mobile Devices?

Daystar does provide mobile device security services as part of our Daystar Direct package.We can also help you troubleshoot issues on mobile devices as long as they are part of your business network. We do not assist with personal mobile devices unless they are BYOD devices that are connected to a client’s network.

Why is it More Cost-Effective to Use Managed IT Services Compared to Adding New Hires?

Managed IT services are cost-effective because they provide scalable expertise and tools without the expenses of hiring, such as salaries, benefits, and training. These services include skilled professionals ready to address IT needs, reducing downtime and operational costs. They can handle routine tasks and complex issues, allowing in-house staff to focus on strategic goals. While hiring may be necessary for some roles, managed IT services offer flexibility and immediate value.

Managed IT Services in Boston, Massachusetts

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Why choose Daystar for Boston managed IT services?

Keep your technology aligned with your changing needs thanks to our 225+ point Business Alignment Checklist.
Get quick, accurate resolutions and proactive solutions from our 100% in-house help desk team.
Receive solutions tailored to your business goals through our collaborative, client-focused partnerships.
Enjoy reliable, high-quality results every time through our standardized, process-driven service approach.
Discover why 78+ clients and 1,558+ end-users count on Daystar to make their technology work.

We joined Daystar about a year and a half ago and it was the best switch we've ever made. The response time is amazing and the employees are helpful and kind. If you're looking for an IT company that actually WANTS to help you, and doesn't make you feel like a burden when needing assistance, this is the one for you!

Kailey Gray

Nonprofit

With Daystar it is as if you do not even have a problem. You call, get a ticket started, and within no time at all the issue has been solved. Outstanding service!!!

Dave Sands

Construction & Contractors

What Daystar can provide in terms of customer service far exceeds the “normal.” Big or small, you are a priority and their experienced team makes them a well-rounded company to work with.

April Couture

Operations Manager, New Futures

I worked closely with Olivia and Glen during the final days of construction on our 36-room boutique hotel. There are a lot of moving parts in the last 120 or so days of building a hotel. Within their scope, Olivia and Glen made the job seamless. Every time we decided to change something last minute, for whatever reason, they were all over it. Daystar handles everything professionally while staying calm, cool, and collected.
I look forward to working with them again on our next boutique venture.

Ryan Miller

As a provider of comprehensive IT services for our firm since 2016, Daystar continues to be an important partner for us. Aside from having strong technical expertise, their team has been professional, responsive, and easy to work with. Daystar has played a key role in keeping our small business running smoothly and securely. This relationship allows us to stay focused on our own business and our clients' needs.

Cassandra Gray

We have had a great working relationship with the Daystar team for the past several years. They are all very knowledgeable in their specific disciplines and extremely helpful when an issue arises. They break down our IT security needs for budgetary purposes in a way that everyone can understand, which makes budget approval easier. I believe Daystar will give the same personal attention to your IT needs for small businesses, municipalities, or larger corporations. They do an excellent job, and if not for them, I would have been phished many times.

Michael Bilodeau

Daystar has been an amazing IT provider for my company. I work directly with Mike and Cynthia, who are thorough, kind, and always follow through. All of their service technicians are extremely kind and care about doing a good job. I cannot recommend Daystar enough as an IT services provider.

Ashley LeBlanc

If you are looking for an IT company that is professional, courteous, responsive, and a great group of people, look no further than Daystar. We have worked with them for years and remain impressed with the service and friendliness of their employees. It feels like a partnership, not a company that only claims to partner with you. It is a company that actually partners with you. I rarely review businesses, yet I highly recommend Daystar to anyone looking for IT services in the Northeast region.

Jonathan Routhier

Never Feel Lost in The Crowd

Working with large IT service providers in Boston, MA often leaves smaller clients feeling overlooked. Your unique challenges may not get the attention they deserve, leading to delayed solutions and unresolved concerns.

At Daystar, we prioritize every client, regardless of size. We deliver tailored support that directly addresses your specific needs. Our approach builds trust and reliability, offering a personalized approach to service that larger providers struggle to match.

By choosing us, you’ll benefit from a team that listens, acts, and solves. Experience IT support where your business matters as much to us as it does to you.

Use Your IT to Make Your Workplace Hassle-Free

Technical issues disrupt your team’s workflow, leaving them working at just 63% of peak performance. These interruptions waste time and increase frustration. Poorly implemented or maintained technology only worsens these challenges.

Daystar cuts your technical issues in half within six months of working with us. Our goal of 2 tickets per endpoint annually means fewer disruptions for your team. Everyone will be able to focus on their work without constant IT headaches.

Let us create stable systems that improve productivity and reduce downtime.

Work With a Truly Proactive MSP in Boston

Many managed service providers in Boston who claim to be proactive offer break/fix services in disguise. Instead of analyzing trends or performing regular maintenance to prevent issues, they focus on fixing visible problems.

As a result, organizations take an average of 277 days to identify and contain vulnerabilities. This prolonged detection time gives attackers ample opportunities.

Daystar delivers truly proactive support designed to prevent issues before they impact your business. Our remote-managed services create a more secure IT environment with fewer disruptions.

We’re doing our job well when you barely notice our diligent work in the background.

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